Experienced healthcare support professional specializing in prior authorization for both medical and behavioral services, with a strong understanding of eligibility checks, and authorization requirements to ensure timely approvals and continuity of care. Skilled in coordinating with insurance providers, submitting accurate documentation, and following up on pending authorizations to minimize delays and denials.
In addition, highly proficient as an Intake Coordinator, managing new patient enquiries, scheduling appointments based on provider availability, and ensuring a seamless onboarding process. Experienced in sending and tracking intake forms, conducting consistent follow-ups with potential patients to drive engagement, and maintaining clear, professional communication with healthcare providers to support efficient care delivery. Adept at handling sensitive patient information with confidentiality, maintaining accurate records, and ensuring all processes are completed accurately and efficiently in a fast-paced environment.
