I have over five years of experience as a Customer Service Representative in the BPO industry, supporting retail, financial, and hospitality accounts. I have handled voice, chat, and email support, including a blended role for outbound calls and chat.
I am skilled in communication, problem-solving, and delivering excellent customer service. I am also detail-oriented and committed to customer satisfaction. Additionally, I have experience as a Content Moderator, ensuring compliance by reviewing and masking sensitive content.
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