Hello,
I bring over 11 years of experience as Operations lead and Account Manager
in the telecommunications industry, where I developed a strong foundation in
data entry and administrative operations. My role revolved around three main
pillars:
Client Relationship Management – I ensured client satisfaction and
retention through consistent communication and service delivery.
Performance Management – I collaborated with cross-functional teams to
track KPIs, streamline workflows, and meet operational goals.
Organizational Synergy – I worked across departments—recruitment, capacity
planning, staffing, finance, and production—to align strategies and drive
growth.
These responsibilities sharpened my skills in document management,
reporting, scheduling, and cross-team coordination, making me well-suited for
an administrative support role.
