Hi, I’m Riza. I have 14+ years of experience in US Health Insurance BPO industry and 3+ years in freelance support.
Experience Highlights
- Service Delivery Ops Analyst, BPO (2006–2020) – Led teams, created staffing and performance reports, and managed client deliverables.
- ExcelChat Expert, GotAI (2021–2025) – Solved real-time Excel problems for global clients, specializing in formulas, dashboards, and data cleanup.
Education
Bachelor of Science in Entrepreneurial Management
Polytechnic University of the Philippines, 2006
Tools: Excel (Advanced), Canva, Google Sheets, ChatGPT, Zoom
Reliable, organized, and committed to delivering quality results.
Verified
