My name is Resty and I'm a dedicated Shopify Operations Manager and Customer Service Manager with a passion for helping businesses run smoothly and keeping customers happy. I have 5 years of experience managing a US-based Shopify apparel store and 13 years of experience in customer service. My skills include proficiency with the Shopify platform, dropshipping, order management, product inventory and cost tracking, and customer support functions. On the customer service side, I focus on providing prompt, friendly, and efficient support to ensure every customer feels heard and valued. I thrive in remote environments, stay calm under pressure, and enjoy being the behind-the-scenes support that helps teams succeed.