Dedicated and adaptable Customer Service Representative with proven experience in delivering high-quality support through both voice and written channels. Recognized for consistently achieving high customer satisfaction scores and promoting positive customer experiences. Skilled in active listening, critical thinking, and tech literacy, with a knack for turning challenges into opportunities through upselling and cross-selling. I aim to be known as a reliable, solution-oriented tea-----------mber who thrives in dynamic environments and continually seeks to grow through learning and contribution.
