I am a dedicated and detail-oriented professional with over a year of experience in the BPO industry, specializing in customer service. I excel at handling customer inquiries via phone, chat, and email with empathy and efficiency. Skilled in administrative tasks, calendar management, and data entry, I am also proficient in tools such as Google Workspace, Microsoft Office, and CRM platforms. I pride myself on being reliable, resourceful, and committed to providing excellent support that helps businesses grow. I aim to be known as a dependable team player who always goes the extra mile.