I worked as a customer service representative for nearly 7 years before transitioning to a virtual assistant role in 2022. This shift significantly enhanced my abilities, allowing me to develop additional expertise as an executive assistant to the CEO. I also gained experience in training colleagues, conducting onboarding sessions, managing calendars and schedules, rebranding documents, organizing events, and handling hotel bookings and reservations. Lastly, I also served as a healthcare virtual assistant for an Australian healthcare insurance company.
