I am a dedicated and adaptable remote professional with a strong background in customer service and technical support. With hands-on experience as a Customer Service Representative and IT Technician, I offer a unique blend of communication skills and technical know-how. I am currently pursuing a Bachelor of Science in Information Technology, which continually sharpens my problem-solving abilities and keeps me updated with modern IT practices.
Whether it's assisting customers with care and professionalism or troubleshooting technical issues with precision, I take pride in delivering results and exceeding expectations. I am a fast learner, tech-savvy, and highly reliable—ready to take on various remote roles where I can grow while adding value to your team.
Skills:
Customer Support (Voice, Chat, Email)
IT Troubleshooting (Hardware/Software)
Basic Networking & System Administration
Microsoft Office & Google Workspace
Fast Learner, Problem Solver, Detail-Oriented