Detail-oriented and passionate Healthcare Virtual Assistant with over 6 years of experience delivering high-quality administrative, billing, and patient support services in both telehealth and clinical settings. Skilled in end-to-end billing and claims processing, EHR/EMR management, insurance verification, and virtual patient coordination. Proven success supporting mental health, pain management, and substance use treatment providers across multiple platforms.
Adept at working independently in fast-paced virtual environments while maintaining high standards of professionalism, accuracy, and confidentiality. Demonstrated ability to streamline processes, enhance patient experiences, and support multidisciplinary teams through collaboration, initiative, and a proactive work ethic. Strong foundation in customer service and technical support further strengthens communication and problem-solving capabilities.
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