IT Support
Job Description:
The IT Support Specialist provides technical assistance to end-users by troubleshooting hardware, software, and networking issues. Responsibilities include installing and configuring computer systems, responding to service requests, and maintaining system performance. This role ensures smooth IT operations, supports users remotely or on-site, and escalates complex issues to higher-level support when necessary.
Data Analyst
Job Description:
The Data Analyst collects, processes, and analyzes data to support decision-making and strategic planning. Responsibilities include generating reports, identifying trends and insights, and creating visual dashboards using tools like Excel, SQL, Power BI, or Tableau. The analyst works closely with departments to translate data into actionable recommendations, ensuring data integrity and accuracy.
Virtual Assistant (VA)
Job Description:
A Virtual Assistant provides remote administrative support to businesses and entrepreneurs. Duties include managing emails, scheduling meetings, organizing files, conducting online research, data entry, and customer service. Strong communication, organization, and time-management skills are essential for ensuring smooth day-to-day operations.
Cold Caller
Job Description:
A Cold Caller contacts potential customers via phone to generate leads, promote products or services, and schedule appointments for sales teams. Key tasks include delivering sales pitches, handling objections, updating CRM records, and following up with prospects. Success in this role requires excellent communication skills, resilience, and the ability to engage clients over the phone.
