• Administered and managed client contracts, ensuring accuracy, compliance, and timely.
• Coordinated contract lifecycle activities including creation, renewal, amendment, and termination
• Maintained accurate digital records and documentation for audits and reporting purposes
• Ensured pricing, terms, and SLAs were correctly reflected in customer agreements
• Liaised with internal departments (sales, finance, operations) to validate contract terms and service deliverables
• Supported billing accuracy by aligning contract details with invoicing data
• Utilized ERP and CRM tools (e.g., Salesforce, SAP, or proprietary systems) for contract tracking and reporting
• Monitored contract expirations and proactively communicated renewal opportunities.
