Dedicated and customer-focused Call Center Representative with 6 years of experience delivering exceptional service in high-volume, fast-paced environments. Also an experienced and solution-driven Technical Adviser with a strong background in providing expert guidance and support on technical products, services, or systems. Committed to continuous learning and staying up to date with the latest industry technologies and best practices. Detail-oriented and reliable Bookkeeper with hands-on expertise in QuickBooks Online, specializing in accurate financial recordkeeping, bank reconciliations, invoicing, and expense tracking. Proven ability to maintain up-to-date books, generate insightful financial reports, and support small to mid-sized businesses with day-to-day accounting functions.
