I am a proactive and adaptable specialist with over 10 years of experience in fraud investigation, customer service, and
high-volume communication support within BPO environments. Skilled in managing sensitive customer data,
resolving complex inquiries, and performing administrative tasks such as data entry, reporting, and scheduling with
precision. Known for strong communication, problem-solving, and multitasking abilities and committed to
delivering reliable, efficient support that enhances team productivity and client satisfaction