I am currently working as an Operations Leader in an Insurance company. As an Operations Leader, I am expected to help our company grow their agencies account across United States of America by providing support to our representatives and to deliver daily, weekly, bi-weekly, and monthly report such as: Team's performance, processes development, and making sure all concerns and inquiries were address properly. Joining tea-----------eting internally and externally is also become a part of my daily agenda. Overall, I am willing to take an extra role and committed to deliver an excellent customer service to our customer.