Hi! I'm a tech-savvy and highly motivated fresh graduate with a degree in Agribusiness but has a knowledge and strong interest in providing reliable technical support. I have hands-on experience with troubleshooting hardware and software issues, assisting users remotely, and using tools like Zendesk, TeamViewer, AnyDesk, and Windows OS environments.
During my academic training and internships, I learned how to diagnose system problems, perform basic network troubleshooting, and guide users through step-by-step solutions with patience and clarity. I’m also familiar with ticketing systems, basic computer maintenance, and customer support best practices.
I pride myself on being a fast learner, a clear communicator, and someone who thrives in organized, goal-driven environments. I may be at the beginning of my career, but I’m committed to delivering excellent service and continuously improving my skills.
I'm excited to support your team and help make your tech operations more efficient and stress-free!
