Hi, I'm Angelyn, and I bring a strong background in customer support, credit analysis, appointment setting, and administrative operations, with over five years of professional experience both remote and on-site.
I hold a Bachelor of Science in Psychology, and I'm skilled in tools like Microsoft Office and Google Workspace. My strengths include dispute resolution, remote administrative support, appointment setting, lead generation, and adapting quickly in fast-paced, compliance-driven environments.
Most recently, I worked as a Credit Bureau Disputes Analyst from 2022 to 2025. In this role, I investigated and resolved consumer credit disputes submitted through major credit bureaus, ensuring compliance with FCRA guidelines and maintaining clear, timely communication with clients throughout the process. I also managed sensitive information and maintained thorough documentation aligned with regulatory and company standards.
Before that, I briefly served as a credit underwriter, evaluating loan applications using structured credit scoring systems and verifying documentation to support timely decisions. I also gained extensive experience as an appointment setter, where I connected with potential clients, qualified leads, and supported senior sales staff with scheduling and follow-ups all while helping drive business growth.
Earlier in my career, I worked as a loan originator, managing full loan applications from start to finish in a single call. I also served as a customer service representative at another organization, where I assisted clients with billing and enrollment issues while ensuring compliance with HIPAA standards.
Throughout my career, I've developed a reputation for being detail-oriented, dependable, and driven to provide excellent service. I'm excited to bring that same dedication and experience to new opportunities, and I look forward to contributing to a team that values integrity and customer satisfaction. Thank you!
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