I have 4 years experience as BPO Costumer Service Representative where we provide Good Customer Service
Assisting Customers with their Concerns, manage account and insure a high level of customer satisfaction. I do also process refund, reimbursement and missing payment. Do app troubleshooting and assist customers in their app navigations. I have also experience as office staff in Provincial Capitol of Davao del sur which I provide administrative and clerical support to ensure smooth office operations. I assist in preparing and organizing documents, handling client inquiries, coordinating meetings, and maintaining records. I also support government programs, manage office supplies, and uphold professionalism, confidentiality, and teamwork in performing assigned duties. I am familiar with Google workspace, Slack, Zoom, Canva, Taggle trac and more.
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