Are you looking for someone reliable to help keep your business organized?
I am an Administrative & Operations Assistant with almost 9 years of hands-on experience supporting the daily operations of a family-owned business.
I am available for both full-time and part-time remote opportunities and am open to working with international clients.
My experience includes customer service, sales administration, document preparation, invoicing, payment monitoring, scheduling, supplier coordination, delivery coordination, and maintaining organized business records.
Throughout my career, I have worked closely with customers, suppliers, banks, and business partners, ensuring that transactions and documentation were handled accurately and efficiently.
I also expanded my skills into bookkeeping and financial administration through hands-on training and certifications in QuickBooks Online and Xero, including Xero Advisor, Xero Certified Associate, and Xero Certified Professional certifications.
AREAS I CAN SUPPORT:
Administrative & Operations:
Administrative Support
Customer Service & Client Communication<8efe80624d780eba0c6493ec45140364>Email & Messenger Management
Data Entry & Record Keeping
Document Preparation
Invoice & Quotation Preparation
Payment Monitoring & Verification
Scheduling & Calendar Coordination
Supplier & Client Coordination
Sales & Operations Support
Order & Delivery Coordination
Financial Documentation
Bookkeeping & Financial Support:
QuickBooks Online
Xero
Accounts Receivable (AR)
Accounts Payable (AP)
Invoice & Bill Processing
Bank & Account Reconciliation
Transaction Categorization
Expense Tracking
Financial Record Maintenance
Bookkeeping Cleanup
Software:
Microsoft Excel
Google Sheets
Microsoft Word
Google Docs
QuickBooks Online
Xero
PROFESSIONAL EXPERIENCE:
Sales Manager / Administrative & Operations Support
Family-Owned Business | 2017–2026
Supported the day-to-day operations of the business and managed customer transactions from initial inquiry through payment, documentation, and delivery.
Key responsibilities included:
- Responding to customer inquiries through Facebook, Messenger, Viber, email, and other communication channels
- Preparing quotations and sales-related documents
- Scheduling client appointments for vehicle/unit inspections
- Coordinating with customers regarding requirements, payments, and documentation
- Communicating and coordinating with suppliers
- Monitoring and verifying customer payments
- Coordinating financing-related transactions with banks
- Preparing sales invoices, acknowledgment receipts, delivery receipts, deeds of sale, and after-sales checklists
- Coordinating vehicle deliveries and related documentation
- Maintaining organized customer and business records
- Providing administrative and operational support
- Managing multiple tasks while maintaining accuracy and confidentiality
EDUCATION & PROFESSIONAL TRAINING:
Bachelor of Science in Nursing — 2012
QuickBooks Online Accountant Certification
Xero Advisor Certification
Xero Certified Associate – Level 1
Xero Certified Professional – Level 2
Comprehensive Bookkeeping Training
POSITIONS OF INTEREST:
Administrative Assistant
Virtual Assistant
Operations Assistant
Executive Assistant
Customer Support Representative
Administrative & Bookkeeping Assistant
Accounts Receivable Assistant
Accounts Payable Assistant
Junior Bookkeeper
QuickBooks/Xero Assistant
I am organized, detail-oriented, dependable, and willing to learn. I am particularly interested in working with international clients and building long-term professional relationships while providing reliable administrative and operational support.
