I have two years of experience as a customer service representative, where I had the pleasure of working with an E-Commerce brand. This role has equipped me with the skills to effectively address a variety of customer concerns, ultimately benefiting both the customers and the brand. Below is a list of the tools I am proficient in within this field:
Kustomer
Apollo
Shopify
Global-E Merchant
Return Bear
Slack
Narvar
OMS Teamwork Commerce
In addition to my customer service experience, I hold a bachelor's degree in Architecture, which allows me to contribute to the Engineering, Architecture, and Design fields as well. I have also gained two years of hands-on experience as a site supervisor and draftsman for multiple projects. Furthermore, I have had the opportunity to work remotely on architectural design, which has broadened my skill set.
Verified
