Hi! I’m a reliable and detail-oriented Virtual Assistant and Customer Support Specialist with a strong background in BPO, retail service, and online community management. I help businesses stay organized, responsive, and connected—whether through inbox management, customer support, or community engagement.
My experience includes working as a Customer Service Advisor at Concentrix, supporting eBay users through chat and email. I also handled fast-paced retail operations as a cashier and store attendant at 7-Eleven, where I developed strong multitasking and communication skills.
From 2020 to 2022, I led a remote gaming guild (SUPREMO) with 50+ members, managing schedules, performance tracking, and team coordination—proving my ability to lead and support digital communities effectively.
? What I Can Help You With:
Customer Service (Email, Chat, Social Media)
Virtual Assistance (Admin Tasks, Data Entry, Scheduling)
Online Community Management (-----------, Telegram, FB Groups)
eCommerce Support (eBay, Product Listings, Order Tracking)
Documentation & Reporting (Google Sheets, Excel, Notion)