Results-driven Virtual Assistant with a proven track record managing 100+ policy and payment cases for an independent insurance agent, including chargeback prevention, CRM administration, and financial data tracking. Independently designed and built a comprehensive Google Sheets operations system that became the core tool for the engagement. Currently pursuing BS Statistics at Rizal Technological University with hands-on experience in statistical analysis software (Jamovi, SmartPLS). Detail-oriented, analytical, and committed to accuracy and proactive communication in every engagement.