I help businesses reduce manual work by automating lead, CRM, customer support, and follow-up workflows. With a Computer Engineering background, I build practical multi-platform automations using Zapier, HubSpot, and AI tools.
SERVICES
• Lead qualification and routing automation
• CRM workflow and pipeline automation
• Automated email follow-up systems
• Customer support triage and human handoff
• Form-to-CRM workflow automation
• Multi-platform tool integration
• AI-powered workflow automation
TOOLS & PLATFORMS
Zapier | AI by Zapier | HubSpot | Tally | Google Forms | Google Sheets | Google Workspace | Gmail | Slack | Calendly | Notion | ChatGPT | Gemini | Claude
PROJECT EXPERIENCE & RESULTS
AI Lead-to-Client Funnel Automation
Built an AI-powered workflow that analyzes prospect responses from Tally and routes leads into Qualified, Nurture, or Unqualified CRM paths with corresponding follow-up actions.
AI Customer Support Triage & Human Handoff
Built an AI workflow that classifies incoming inquiries, routes routine requests, and flags exceptions for human review.
AI-Powered Personalized Customer Follow-Up
Built a workflow that captures Google Forms responses, uses AI to generate personalized follow-ups, organizes records in Notion, and sends emails through Gmail.
These projects demonstrate hands-on experience designing workflow logic, connecting multiple platforms, automating data movement, and creating structured processes for leads and customer inquiries.
LET'S WORK TOGETHER
Have a repetitive process involving leads, CRM updates, customer inquiries, or follow-ups? Send me a message and let's discuss how I can turn it into a cleaner, more automated workflow.
