In my previous role as a technical chat support specialist, I Assist multiple customers at the same time through chat. This experience strengthened my skills in multitasking, problem-solving, and managing time-sensitive requests. I am proficient in tools such live person(LP) and oracle. As a social media engager, I manage my clients social media platforms such Facebook,Instagram,Pinterest and LinkedIn, I also Respond to comments, DMs and I monitored trends, hashtags, and viral content. As a Real Estate Finance Outbound Calling and Lead Generation, I was responsible for initiating calls to potential clients from a provided list, presenting the company’s mortgage rate reduction services, and transferring interested prospects to licensed loan officers or specialists.
