Virtual Assistant & Customer Support Specialist | 3+ Years Experience

Virtual Assistant & Customer Support Specialist | 3+ Years Experience | AI & E-commerce Operations

With over 3 years of hands-on experience providing customer support and administrative assistance, I specialize in managing live chat, email ticketing, and lead generation systems. From resolving complex customer concerns to keeping spreadsheets perfectly organized, I help remote business owners streamline their daily operations and boost customer satisfaction.

I am passionate about combining traditional administrative workflows with modern AI automation tools to drive faster, more efficient results.

Here are some of the tools and systems I use to deliver high-quality work:
Customer Support & CRMs: Shopify, Slack, Zoom, and Ticketing Systems
Data & Lead Gen: Google Sheets, Microsoft Excel, LinkedIn, and Web Research
AI & Automation (Self-Learnt): ChatGPT, Claude, Gemini, and -----------/n8n basics
Creative Support: Canva and CapCut (Short-form video editing)