Customer Service Representative with 3+ years of experience supporting international customers in fast-paced retail and e-commerce environments. I handle 70–100+ daily inquiries via phone, email, and chat, resolving orders, tracking shipments, billing issues, refunds, replacements, and customer complaints with clear communication, empathy, and efficiency.
Proficient in CRM documentation, order tracking, data entry, and coordinating with internal teams to resolve issues quickly. Dependable, organized, and comfortable working remotely.
Let’s work together to grow your business