I have 10 years of experience in Customer Service assisting U.S. customers. I was trained at a large Call Center in the Philippines. Communication is my passion, and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. Throughout the years of my experience as a Customer Service Agent I have managed to hone skills that are very close to my personality and that I consider essential to quality customer service, such as patience, attentiveness, clarity, positive attitude, time management, empathy, calmness, promptitude and persuasiveness. I am always willing to learn and will fully familiarize myself with the job in order to provide the best possible support. After 10 years of working in a Call Center, I started working at home, prospecting, cold calling, TC, acquisition, general manager, team manager, texter, and I'm enjoying it, especially working in a Real Estate field.
