I'm a passionate Customer Success Manager and Recruitment Expert with 20 years of experience with a proven track record of building high-performing teams and optimizing customer experiences. I bring deep expertise in leading BPO Manila teams for giants like American Express, Microsoft and Dell, and for the past 5 years, I've thrived on Upwork, helping businesses across e-commerce, health, real estate, hospitality, fin-tech and more.
My Tech Stack:
Recruitment & HR Tools: Workable, Bamboo HR, ZipRecruiter, Upwork, Deputy, Gusto, Deel
E-Commerce & CRM: Shopify, Gorgias, Zendesk, Freshdesk, Hubspot, Odoo
Learning & Training: Talent LMS
Project & Task Management: Jira, Trello, Asana, Notion, Wrike
Communication & Collaboration: Nextiva, Jivo, JustCall, Canva, Opencall
If you're ready to streamline your hiring process, build a strong team, and elevate your talent acquisition strategy, let’s connect! I’ll help you overcome your recruitment challenges, so you can focus on growing your business.
