With over 5 years of experience in customer service and digital operations, I bring a unique blend of communication expertise and tech-savvy support. I’ve handled major international accounts such as Alibaba, Remitly, and ESPN through various channels—chat, email, outbound, and inbound calls—demonstrating adaptability and strong problem-solving skills. My background also includes roles as a content moderator analyst—Team Manager and social media manager, where I honed my digital communication, content strategy, and community management skills. I take pride in being detail-oriented, service-driven, and capable of navigating both customer-facing and digital platforms with confidence and efficiency.
