Dedicated Virtual Assistant | Administrative Support | Customer Service Specialist | Healthcare Admin
I am a detail-oriented BSBA graduate major in Human Resource Development Management with hands-on experience in administrative support, healthcare operations, billing assistance, and customer service. I specialize in organizing workflows, managing records, and providing reliable support in fast-paced environments.
I started my career in a hospital setting, where I was promoted from Hospital Operations Office Staff to Administrative Assistant and Secretary to the Chief of Hospital. In this role, I handled scheduling, reports, correspondence, and confidential records while ensuring smooth day-to-day operations.
I also gained experience in billing and administrative processing at International SOS, where I supported documentation and ensured accuracy in financial and administrative tasks. Additionally, I worked as a Customer Service Representative for both telecommunications and healthcare accounts, where I handled customer inquiries, resolved concerns efficiently, and maintained accurate system records while following strict data privacy standards.
Core Skills:
- Administrative Support & Executive Assistance
- Email & Calendar Management (Scheduling, Coordination)
- Customer Service (Healthcare & Telco Accounts)
- Billing Support & Documentation
- Data Entry & Record Management
- Confidential File Handling
- Time Management & Organization
Tools & Software:
- Microsoft Office: Excel, Word, PowerPoint
- Microsoft Teams & Outlook
- Google Workspace (Calendar, basic Docs/Drive)
- Email Platforms (Gmail, Zoho Mail)
- Slack
- Canva
- ChatGPT
I am highly organized, dependable, and committed to delivering accurate and high-quality work. With my background in healthcare administration and customer service, I bring both professionalism and efficiency to every task.
I am now seeking opportunities to work with international clients where I can contribute to business growth through strong administrative support, excellent communication, and attention to detail.
Outside of work, I enjoy music, arts, and sports, which help me stay creative and balanced.
I’d love to help make your workload lighter and your operations smoother. let’s connect!
