Experienced AWS Cloud Engineer and System Administrator with over 7 years of hands-on experience managing both cloud-based and on-premises IT infrastructures. Specialized in architecting secure, scalable, and cost-efficient solutions on AWS, including Amazon Connect implementations for enterprise clients. Adept in system automation, infrastructure performance optimization, and cybersecurity best practices using IAM, encryption, and vulnerability scanning.
Proven track record in maintaining cloud servers, and streamlining operations through scripting and automation tools such as PowerShell, Power Automate, AWS Lambda and AWS-native services. Deep understanding of hybrid cloud environments, including Azure integration and identity management via SSO. Recognized for delivering high-availability systems and proactive support, driving operational efficiency and minimizing downtime across diverse technical ecosystems.