General Virtual Assistant | Executive Virtual Assistant | Real Estate Virtual Assistant | Social Media Manager | Copywriter

Mary Joan Hoyumpa - General VA | Executive VA | Amazon VA| Shopify VA | Social Media Manager | Reliable | Organized | Results-Oriented

"Mastering Data, Perfecting Service: Your Virtual Hub for Efficiency and Growth."

Hi! I'm Mary Joan Hoyumpa. I am a results-oriented professional with a broad skill set developed throughout a lifetime devoted to advancing firms' operational effectiveness and brand excellence. I am a useful asset who can handle a wide range of business needs from the ground up because of my skill in a special and potent combination of administrative, e-commerce, and creative responsibilities.

I have handled and optimized daily administrative workflows as a seasoned general virtual assistant and data entry specialist, constantly guaranteeing data integrity and organizational accuracy. My unwavering attention to detail and dedication to upholding the operational core of any project or business are the foundations of my expertise in this field.

My extensive experience as a Shopify and Amazon Store Specialist enhances my strategic value even more. I have successfully managed and streamlined end-to-end e-commerce operations, from attractive product listing and inventory management to performance analysis and customer conversion techniques. I am skilled in using these platforms to increase sales, build a smooth shopping experience, and raise brand awareness.

My work as a customer service specialist smoothly incorporates this strategic and operational skills. I've demonstrated my ability to create enduring client connections via proactive communication, sympathetic problem-solving, and a commitment to providing exceptional customer service. I am aware that a great customer experience is a key factor in fostering long term success and brand loyalty.

My creative skills as a graphic designer complete my professional profile. I have created visually appealing brand assets that improve a company's appearance and market presence, such as captivating social media posts, expertly shot product images, and unified shop branding. This artistic ability enables me to visually convey a brand's value and narrative to its target audience in addition to managing operations.

I'm committed to increasing productivity, encouraging wise choices, and developing outstanding client and customer experiences.

Tools & Platforms

E-commerce & CRM
Amazon Seller Central, Follow up Boss

Design & Content Creation
Canva, CapCut, -----------

Productivity & Office Tools
Google Workspace (Gmail, Docs, Sheets, Calendar, Google Voice, Google Maps)
Microsoft Office (Excel, Word, PowerPoint, Outlook)

Project & Task Management
Trello, ClickUp, Asana, Notion

Communication & Collaboration
Slack, Zoom, Skype, Loom, Google Meet, Telegram, WhatsApp

Social Media Management
Meta Business Suite, Later, Buffer, Metricool

File Management & Email Marketing
Google Drive, Dropbox, Mailchimp

AI Tools
Chat GPT, Gemini, Claude AI, Grok AI

WHY CLIENTS CHOOSE ME:
Reliable & Committed – I value trust, meet deadlines, and show up every day.
Detail-Oriented – I ensure accuracy in everything I do.
Fast Learner – I quickly adapt to new tools, systems, and workflows.
Excellent Communication Skills – Fluent in English (spoken & written).
Confidential & Professional – I handle sensitive data with care and integrity.

MY GOAL:
To be the right-hand support you can count on, handling your backend operations, keeping your digital presence consistent, and ensuring smooth daily workflows so you can focus on growing your business.

Ready to work with someone who’s reliable, efficient, and results-driven?

Let’s connect! I’m available for part-time or full-time roles.