I’m good at figuring out technical problems quickly, whether it’s software glitches or hardware issues. I’m patient and clear when explaining things to users, so they don’t feel overwhelmed or confused. I’m also familiar with using helpdesk software and tools to keep things organized and make sure every request gets handled smoothly.
How I want to be known:
I want people to see me as someone they can count on—friendly, helpful, and always ready to listen. I try to stay calm even when things get busy or tricky, and I like making sure everyone feels supported. Basically, I want to be the person people feel comfortable reaching out to whenever they need help.
