I’m a dynamic and results-driven professional with a bachelor’s degree in Mass Communication and graduate coursework in Communication Research, bringing over a decade of cross-functional experience in sales, customer service, market research, and account development, especially within the IT, data center, and AI-driven business intelligence sectors.
Currently serving as a Senior Manager in a leading global Market Research firm. I lead strategic client partnerships, optimize go-to-market strategies, and drive data-backed business solutions for global brands and retailers. My career trajectory spans:
• 10+ years in B2B sales with a specialization in technology, infrastructure, and solutions-based selling.
• A strong foundation in customer service excellence, having previously worked as a Senior Customer Service Specialist, where I refined my expertise in managing complex client concerns and delivering high-impact resolutions.
• Deep exposure to market research methodologies, survey design, and insight storytelling, grounded in both academic theory and real-world execution.
I thrive at the intersection of communication, data, and strategy, helping businesses turn insights into impact. Whether it’s improving customer journeys, designing research-driven strategies, or scaling account development through consultative selling, I bring a mix of empathy, structure, and performance-focused execution to every project.
Verified
