I have 1 year of experience as an ESL tutor and as an effective employee I became part of the management team as an Instructional Team Supervisor helping support tutors and maintain lesson quality. I also worked for 6 months as a customer service representative in an insurance account where I was recognized for achieving a high success rate in converting inquiries into successful insurance transactions. I bring strong communication leadership and customer service skills and I am ready to assist clients in a remote setup.