Hi! I’m -----------, a detail-oriented and highly organized Administrative and Healthcare Virtual Assistant based in Quezon City, Philippines. I bring over 3 years of combined experience in the HEALTHCARE ADMINISTRATION and CUSTOMER SERVICE, providing reliable administrative, customer service, and technical support to clients in the U.S. and Australia.
I specialize in:
Medical Administrative Support – Appointment scheduling, referral coordination, insurance verification, EHR/EMR management (Epic, Genie, Blue e and Simple Practice).
Customer Support – Phone/email/chat support, CRM documentation, issue resolution, and client onboarding.
General Virtual Assistance – Calendar management, email handling, document control, spreadsheet tracking, and cloud-based file organization.
I’ve successfully worked with dermatology clinics, telehealth platforms, and insurance providers, ensuring HIPAA compliance and client satisfaction. I’m tech-savvy and proficient in tools like Google Workspace, Microsoft Office, Zoom, Slack, Citrix, and proprietary CRM systems.
Trained in HIPAA, U.S. Health Insurance, and Healthcare Support (Concentrix – BCBSNC)
Certified in Customer Service & Tech Support (AFNI – Verizon Business Account)
Cum Laude, Bachelor of Science in Office Administration – PUP
I take pride in my work ethic, ability to work independently, and commitment to excellence in everything I do. Whether you need a dependable VA to support your medical practice or a fast learner for admin operations, I’m ready to help!
Let’s work together to make your day easier and your operations smoother.
