I am a dedicated professional with nearly a decade of experience in educational institutions, specializing in library systems administration and learning resource management. Currently working as a Project Development Officer II at the Department of Education, I provide technical and administrative support, handling user support, IT troubleshooting, system maintenance, and documentation. I also assist in coordinating development teams for learning resource creation. Previously, I served as a Library System Administrator, where I helped develop and maintain an in-house library system, trained staff, and worked closely with vendors and technical teams. I am highly organized, detail-oriented, and passionate about improving systems to better serve educators and learners.