I’m a highly organized and reliable professional with experience supporting US-based healthcare accounts in the BPO industry. I specialize in insurance verification, patient support, claims and benefits assistance, and appointment scheduling, all while maintaining strict confidentiality and HIPAA compliance.
My background also includes email and calendar management, CRM handling (e.g., Zendesk, Freshdesk), and customer service, making me well-equipped to handle both administrative and client-facing tasks. I thrive in fast-paced environments and take pride in being proactive, detail-oriented, and easy to work with.
I’m passionate about helping clients save time and run their operations smoothly. Whether you need someone to manage your inbox, support your patients or customers, or assist in streamlining daily workflows—I’m here to help.
