CRM & Operations Specialist | Administrative & Executive Support

Hi! I'm Jonalyn, a CRM & Operations Specialist with 5+ years of customer service experience and hands-on experience supporting business owners through CRM management, operations coordination, and executive administrative support.

I enjoy bringing structure to busy workdays by managing calendars, coordinating schedules, organizing CRM systems, maintaining accurate records, and ensuring daily operations run smoothly.

My experience includes:

• GoHighLevel (GHL) CRM Administration
• Workflow Automation
• Calendar & Appointment Management
• Client Communication
• Operations Coordination
• Jobber Scheduling & Dispatch
• Administrative Support
• Recruitment Coordination

I'm experienced with GoHighLevel, Jobber, Google Workspace, Microsoft Office, Slack, Asana, Canva, Zoom, and other productivity tools.

I take pride in being proactive, detail-oriented, and dependable. My goal is simple: help business owners stay organized so they can focus on growing their business.