Virtual Assistant | Lead Generation | Customer Support | Administrative Support

Need a dependable Virtual Assistant who can keep your operations organized, support your customers, and help you find qualified candidates?

8+ Years in Customer Service, Technical Support & Workforce Operations
Lead Generation, Candidate Sourcing & Recruitment Support
Administrative Support, Data Management & Reporting

My background spans customer service, technical support, workforce management, and virtual assistance. Most recently, I supported healthcare recruitment teams through candidate sourcing, contact research, license verification, ATS management, and data administration.

Recent Experience
• Processed and maintained 80–100 healthcare candidate records daily with a strong focus on accuracy
• Conducted candidate sourcing, contact research, and license verification through Nursys and state licensing boards
• Managed candidate information and recruitment workflows using Bullhorn ATS
• Supported workforce operations through real-time monitoring, reporting, and performance tracking
• Provided customer and technical support for Apple and Amazon customers while consistently meeting quality standards

Administrative Support
Focus on growing your business while I handle the details. I can assist with data entry, record management, documentation, spreadsheet management, and day-to-day administrative tasks that keep operations running smoothly.

Lead Generation & Research
I help identify qualified prospects through online research, candidate sourcing, contact verification, and database management to support recruitment and business development efforts.

Data Management & Reporting
Accurate data drives better decisions. I maintain organized records, verify information, update databases, and create reports that support informed decision-making.

Recruitment Support
From candidate sourcing to ATS management and credential verification, I help maintain organized recruitment pipelines and accurate candidate records.

Customer Support
I bring years of experience providing professional customer and technical support through chat-based environments, helping resolve concerns while maintaining a positive customer experience.

Why Clients Work With Me?
• 8+ Years of Professional Experience
• Experienced Working in Remote Environments
• Detail-Oriented and Process-Driven
• Fast Learner with Minimal Supervision
• Strong Organizational and Time Management Skills
• Committed to Accuracy, Reliability, and Confidentiality

Tools & Platforms

Productivity & Office Tools
Google Workspace • Microsoft Excel • Google Sheets • Microsoft Office

Recruitment & Candidate Sourcing
Bullhorn ATS • Indeed • Vivian • Nursys

Research & Contact Discovery
LinkedIn • EnformionGO • Whitepages • TruePeopleSearch

Communication & Collaboration
Slack • Microsoft Teams • Zoom

AI & Productivity
ChatGPT

I enjoy bringing structure to busy workflows, organizing information, supporting customers, and helping teams stay productive.

If you're looking for a reliable Virtual Assistant who values accuracy, professionalism, and getting the details right, I'd be happy to discuss how I can support your business.