Senior Short-Term Rental / Airbnb Operations Specialist | 8 Years Experience | Guest Experience | Property Operations | OTA Management

Hi! I’m Jenny – Your STR Operations & Virtual Assistant Expert

I bring 11+ years in customer service and operations, including 7 years managing Airbnb and short-term rentals. I help businesses run smoothly, guests stay happy, and operations grow without stress.

What I do:

STR Support: Guest communication, bookings, check-ins/check-outs, listing optimization
Customer Support: Fast, professional problem-solving across platforms
Operations & Admin: Calendar coordination, team management, property support
Process Improvement: Build simple tools, trackers, and workflows to keep things efficient

Why clients hire me:

Proactive – I solve issues before they become problems
Detail-Oriented – Nothing slips through the cracks
Reliable – Always on time and consistent
Clear Communicator – Fluent English, professional tone

I’m ready to take ownership, streamline your operations, and make your life easier.

Let’s connect and see how I can support your business!