I am a licensed Pharmacist here in the Philippines and professional experience as a Customer Service Representative at Metropolitan Bank & Trust Company. In addition to my academic healthcare foundation, I have completed an intensive three-month Virtual Medical Assistant training program, where I gained hands-on experience in remote clinical support, medical documentation handling, EHR/EMR navigation, medical terminology, patient coordination, and administrative workflows essential to telehealth and clinical operations.
I have had the opportunity to work as a Receptionist/Pharmacist in a Dermatology Clinic for two years where I was the first point of contact for patient communication and scheduling. After that, my background in banking strengthened my ability to manage high-volume transactions, maintain strict private data accuracy compliance, and provide exceptional client service while adhering to structured organizational standards. These skills directly translate to clinical documentation review, data accuracy, HIPAA compliance and patient-facing support in a remote healthcare environment.
I am highly motivated, detail-oriented, and eager to merge my healthcare education, virtual medical assistant training, and customer service expertise to support medical teams in delivering accurate, compliant, and high-quality care. With proper onboarding, I am confident in my ability to adapt quickly and contribute meaningfully to your organization’s growth.
