Over a decade of experience in customer service and banking operations at BDO Unibank highlights a strong commitment to delivering seamless client interactions. As a Marketing Assistant, contributed to account management and inquiry resolution, ensuring customer satisfaction through timely and accurate service. Expertise in addressing client needs with professionalism, fostering trust, and loyalty within a fast-paced environment.
Supported operational efficiency by consistently maintaining compliance with banking regulations while managing over-the-counter transactions in previous roles. Leveraged skills like customer service management and encoding to enhance service delivery and streamline processes. Dedicated to driving organizational success through a client-centered approach and building long-term relationships.
