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With over 7 years of experience in administrative and legal support, my focus has been helping teams stay organized, efficient, and on top of their workload especially in fast-paced personal injury environments.
Started as a Learning Integration Specialist, supporting schools in implementing online learning systems. This included training administrators, teachers, students, and even parents, creating instructional materials, and providing ongoing technical support. That experience built a strong foundation in communication, training, and problem-solving.
Transitioned into the legal field as a Medical Records Coordinator and Legal Assistant, handling the full process of requesting and organizing medical and billing records, drafting legal documents (LORs, request letters, lien notices), and maintaining accurate case documentation. Daily coordination with healthcare providers, insurance companies, and even police departments helped ensure cases moved forward smoothly and efficiently.
Recently worked as a Lien Negotiator, focusing on verifying balances, identifying billing discrepancies, and negotiating reductions with providers to help maximize client settlements.
Highly experienced with tools like Filevine, Salesforce, Google Workspace, Microsoft Office, and platforms such as ChartSwap, MRO, and Datavant. Known for being detail-oriented, reliable, and easy to work with able to manage multiple tasks while maintaining accuracy and meeting deadlines.
Currently looking for a long-term opportunity to support a team, add value, and grow professionally.
