Call Center Agent | Payroll Specialist | Accounting Professional
Hi there! I'm Patricia Maurine, a versatile professional with 3 years of experience across customer service, payroll management, and accounting. I bring a strong blend of technical skills and excellent interpersonal abilities to deliver outstanding results in all areas I handle.
Here’s a quick snapshot of my expertise:
Call Center Experience:
• Skilled in inbound and outbound calls, providing exceptional customer service
• Adept at resolving inquiries, handling complaints, and maintaining high levels of customer satisfaction
• Expertise in CRM software and call center tools to track and manage customer interactions efficiently
Payroll Management:
• Experience in managing payroll for small to mid-sized companies
• Expertise in calculating wages, taxes, deductions, and benefits
• Proficient in payroll software (QuickBooks, etc.) and ensuring compliance with labor laws and regulations
Accounting:
• Handling accounts payable/receivable, bank reconciliations, and financial reporting
• Proficient in accounting software such as QuickBooks, Xero, and Microsoft Excel
• Strong understanding of financial statements, budget reports, and general ledger entries
I’m committed to delivering timely, accurate, and high-quality work to help businesses stay organized, compliant, and efficient. Whether it's resolving a customer issue, processing payroll, or ensuring your financial records are in order, I’m here to make sure everything runs smoothly.
Let’s connect and see how I can support your business!
