Detail-oriented and adaptable professional with a background in Economics and solid experience in customer service, data management, project reporting, and administrative support. I have worked across BPO, retail, and research industries, developing strong skills in communication, multitasking, and digital tools. I’m dependable, fast-learning, and committed to delivering accurate, high-quality results in every task I handle.
Work Experience:
>>Public Source Reporter (Construction Industry)
-Created and updated reports on public infrastructure projects
-Researched data from news articles, budget documents, and official websites
-Communicated with project stakeholders (engineers, contractors, project owners)
-Managed and responded to Salesforce inquiries
>>Inventory Management Assistant (Retail Industry)
-Oversaw daily inventory operations such as receiving, stock transfers, and returns
-Processed makeup and breakup requests accurately
-Conducted inventory reviews to ensure data accuracy
-Updated pricing and inventory on e-commerce platforms
>>Customer Experience Agent / Training Mentor (Telco)
-Assisted customers with billing and internet issues
-Supported new hires during training and nesting phases
-Performed quality audits and provided coaching and feedback
Skills:
Customer Service | Data Entry | Email Management | Research | Project Management | Inventory Control
