Results-driven leader with over 10 years of
experience in customer service, fraud
management, and digital marketing. Proven
ability to lead high-performing teams, resolve
complex customer issues, and drive retention
through behavioral insights and strategic
communication. Certified in Six Sigma, TESOL,
and licensed in Life & Non-Life Insurance.
Adept at CRM tools, social media strategy, and
cross-cultural engagement
Verified
