Detail-oriented and highly organized with 2 years BPO experience in healthcare account. Skilled in medical billing, insurance verification, and EHR management. Proficient with industry-standard tools sales force and Epic. demonstrates a strong understanding of HIPAA compliance and medical terminology to ensure patient data confidentiality and accuracy.
Possesses excellent communication skills, enabling seamless coordination between patients, providers, and insurers. Capable of handling high volumes of administrative tasks while maintaining precision and professionalism. Adept at supporting both clinical and non-clinical staff in delivering efficient, compliant healthcare services.
