High-impact Operations & Systems Lead with a proven track record of reducing operational overhead by 20% and maintaining a 100% on-time SLA across 125+ concurrent deliverables. Expert at bridging the gap between strategic business objectives and technical execution, utilizing advanced automation (AI/LLM agents, n8n, Make) and database hygiene to insulate leadership, protect margins, and maximize enterprise efficiency.
PROFESSIONAL EXPERIENCE
Operations & Systems Specialist
SalesElite Consulting Group LLC | 2023 – 2026
- Standardized daily execution routines across decentralized teams, cutting overhead costs by 20% and building highly scalable operational structures.
- Monitored and tracked over 125 concurrent deliverables across multi-disciplinary domains, - maintaining a flawless 100% on-time SLA.
- Architected automated client-journey pipelines that reclaimed 15+ hours weekly of executive cognitive bandwidth from administrative tasks.
- Audited multi-platform integration layers, recovering $8K+ in leaking revenue by correcting broken webhooks and API syncs with zero downtime.
- Engineered rigid database schemas across GHL and proprietary CRMs, eliminating duplicate profiles to achieve 99.8% customer data integrity.
- Maintained unsupervised ownership of financial data synchronization across Stripe and QBO, protecting margins across $500K+ in active accounts.
Social Media Manager & Operations Coordinator
Independent Contractor | 2023 – 2025
- Engineered an end-to-end digital pipeline, deploying 500+ multi-channel creative assets with a flawless 100% on-time SLA.
- Maintained corporate web ecosystems across WordPress and Squarespace while designing high-converting graphic assets via Canva.
- Designed responsive, high-converting newsletter templates and automated distribution routing pipelines across core marketing CRMs.
- Evaluated weekly content performance metrics to reallocate budgets, optimizing marketing spend efficiency by 15%.
Digital Growth Specialist
Independent Contractor | 2022 – 2023
- Developed and deployed conversion-optimized WordPress funnel frameworks, boosting visitor-to-lead landing page conversions by 22%.
- Synced secure automated pipelines between web environments and relational databases, cutting lead-routing latency down to zero.
- Analyzed user journey drop-offs to implement layout optimizations, securing a 14% improvement in pipeline conversion efficiency.
- Formulated technical SOPs and handoff documentation for client teams, achieving an average system adoption rate of 95%+.
- Audited and maintained clean tracking configurations (Meta Pixel, Google Tag Manager) to preserve 100% attribution accuracy.
PROJECTS
Real-Time Lead Enrichment & Standardized Validation Engine
Role & Stack: Lead Architect & Workflow Engineer | n8n, GoHighLevel API, Clay API, Slack API, Custom JavaScript, Regex.
Objective: Automate lead validation and data enrichment in real time to accelerate sales pipeline velocity and eliminate manual profiling.
Execution: Engineered n8n webhooks capturing raw payloads, parsing data via custom JavaScript/Regex, and routing queries to Clay API for metadata.
Impact: Standardized CRM fields, accelerated lead response times by 90% via automated alerts, and initiated targeted sequences with zero latency.
Zero-Loss Stripe-to-QuickBooks Reconciliation Pipeline
Role & Stack: Systems Integrator | Make, Stripe Webhook API, QuickBooks Online (QBO) API, Slack.
Objective: Automate transactional reconciliation and eliminate manual ledger entry errors across recurring revenue streams.
Execution: Mapped dynamic Stripe event metadata directly to QuickBooks Chart of Accounts via Make, building error-tolerant billing routes.
Impact: Reconciled $1.2M+ in annual transactional revenue with 0% margin error while preserving real-time financial ledger integrity.
Multi-Entity Real Estate & Construction Database Blueprint
Role & Stack: Relational Database Architect | Airtable, Follow Up Boss, QuickBooks Online, n8n.
Objective: Centralize complex, multi-entity operations (real estate, land development, and construction) into a single operational command center.
Execution: Designed relational database schemas in Airtable with structured, nested tagging taxonomies across integrated tools.
Impact: Synced construction schedules with vendor payment status, saving managers 12+ hours weekly and tracking real-time margin variances.
EDUCATION & CREDENTIALS
Bachelor of Science in Business Administration (BSBA)
Major in Marketing Management | University of Mindanao (2023 – 2027)
Professional Certifications
Digital Marketing Certification | HubSpot Academy (2025)
Social Media Marketing Certification | HubSpot Academy (2025)
Career Essentials in Administrative Assistance | Microsoft & LinkedIn (2025)
Administrative Professional Foundations | LinkedIn (May 2025)
Google Analytics Individual Qualification (GAIQ) | Google (2025)
CORE EXPERTISE
Systems: GHL, HubSpot, n8n, ClickUp, Notion, Airtable, Google Workspace, Make, Zapier, Microsoft 365 Ecosystem, Logic-Based Automation, Database Hygiene.
Web & CMS Platforms: WordPress, Squarespace, Webhook & API Syncing, Domain Mapping.
AI & Media: Claude, Gemini, OpenAI, Kling, Sora, HeyGen, Canva, CapCut.
AI & Prompt Engineering: Advanced Prompt Engineering, Reusable Prompt Libraries, GEO, AI SEO, AIO, AI Search Visibility, Claude, Gemini, OpenAI
Operations: SOP Design, Vendor/SLA Management, KPI Tracking, Contract Administration, Slack/Teams Communication.
Marketing: Social Media Management, Meta Business Suite/Ads Manager.
Soft Skills: English Proficiency, Leadership Communication, Visual Design.