Hi! I'm Maedeline, a detail-oriented and proactive Virtual Assistant based in Cagayan de Oro, Philippines, with experience across customer service, remote operations, logistics coordination, and administrative support.
I've worked with clients in real estate and logistics as a VA — managing high-volume communications, tracking shipments, coordinating schedules, maintaining CRM systems, and keeping everything organised across time zones. I also bring solid BPO experience from Teleperformance, where I handled large volumes of client inquiries and consistently hit top performance metrics.
I work well independently, communicate clearly in English (written and verbal), and I'm comfortable picking up new tools and systems quickly. I use AI tools like ChatGPT and Claude to work more efficiently — so you get faster, smarter output.
What I can help you with:<8efe80624d780eba0c6493ec45140364>Email & inbox management
Calendar and appointment scheduling
CRM management (HubSpot, GoHighLevel, LoadStop)
Data entry and database management
Customer service (phone, email, chat)
Lead generation and cold calling
Research and reporting
Basic content creation (Canva, CapCut)
Tools I use:
Google Workspace · Microsoft 365 · HubSpot · GoHighLevel · Slack · Zoom · ClickUp · ----------- · Notion · Canva · ChatGPT ·Grammarly
I'm a BS Hospitality Management graduate — Cum Laude — from Bukidnon State University, and I bring the same attention to detail and service mindset from hospitality into everything I do virtually.
If you're looking for someone reliable, organized, and ready to hit the ground running — let's connect!
